Behavioural Interview Techniques

Learn proven methods to choose the right candidate

6-Hour Course (One-Day)

On-Site, Virtual, or Hybrid

6 –

14 Participants from your Organization

Course Description

Behavioural Interview Techniques training equips hiring managers and HR professionals with proven tools to identify the best candidates. By focusing on past behaviours as predictors of future performance, participants gain the ability to ask meaningful questions, evaluate responses objectively, and make hiring decisions that reduce turnover and strengthen team performance.

Who Will Benefit

Hiring managers seeking better interview strategies
HR professionals involved in recruitment and selection
Supervisors and team leads responsible for new hires
Executives aiming to build stronger teams
Organizations wanting to reduce costly hiring mistakes

Learning Objectives

Understand the purpose and value of behavioural interviewing
Develop effective, targeted interview questions
Learn to evaluate candidate responses consistently
Identify indicators of strong cultural and role fit
Avoid common interview biases and errors
Utilize the job description to specifically curate hiring needs

Content Overview

Introduction to Behavioural Interviewing

Why behavioural interviews improve hiring outcomes
Key differences from traditional interviewing

Designing Effective Questions

Creating competency-based questions
Leading, theoretical, and behavioural questions and the differences between them
Tailoring questions to specific roles

Conducting the Interview

Setting the right tone with candidates
Probing for deeper responses
Avoiding leading or biased questions

Evaluating Candidate Responses

Developing scoring tools and rubrics
Recognizing red flags in candidate answers
Comparing responses fairly across candidates

Putting It All Together

Practicing interviews with real scenarios
Applying structured techniques consistently
Building confidence in hiring decisions

Format and Delivery

This instructor-led program is highly interactive, combining discussion, real-world examples, and practice interview sessions. Participants learn by engaging in role-play, group activities, and feedback exercises, ensuring skills can be applied immediately in their own recruitment processes. This course is offered in a one-day (6-hour) format.

Customization

All of our instructor-led training programs can be customized to meet your organization’s specific goals, industry challenges, and team dynamics. Whether you’re looking to include real workplace examples, tailor the content to your sector, or integrate internal processes and terminology, we work closely with you to create a relevant and impactful learning experience. We also offer flexibility in course length—sessions can be adapted into shorter overviews or expanded into multi-day workshops based on your team’s availability and learning objectives.

CP4829