Building Team Trust and Cohesion

Create stronger connections, safer conversations, and more resilient teams

6-Hour Course (One-Day)

On-Site, Virtual, or Hybrid

6 –

20 Participants from your Organization

Course Description

Building Team Trust and Cohesion gives teams practical ways to strengthen communication, connection, psychological safety, and shared responsibility. Participants explore what helps a team perform well, how individual behaviour influences group dynamics, and why trust matters when people are navigating change, different working styles, or new team relationships. Through discussion, experiential activities, reflection, and action planning, participants identify their own contribution to the team and develop realistic strategies for working together more effectively.

Who Will Benefit

Teams that want to strengthen trust, communication, and cooperation
Groups bringing together new and established team members
Remote, hybrid, and in-person teams seeking stronger connection
Teams working through change, uncertainty, or shifting expectations
Groups that want to improve collaboration and overall team effectiveness

Learning Objectives

Recognize the qualities and behaviours that contribute to effective teamwork
Build psychological safety so people can contribute, ask questions, and share ideas
Understand how individual strengths influence team performance
Identify behaviours that strengthen or weaken trust and working relationships
Apply practical approaches for becoming more resilient and adaptable
Create individual and shared commitments that support stronger team cohesion

Content Overview

Creating the Conditions for Teamwork

Establish shared expectations and intentions for the session
Explore how active participation supports learning and connection
Examine what people need in order to contribute effectively
Identify current opportunities for strengthening the team

What Strong Teams Have in Common

Explore research-based factors associated with effective teams
Strengthen dependability and accountability between colleagues
Understand the importance of clear roles, expectations, and structure
Explore how meaning and purpose influence engagement
Connect individual contributions to the team’s broader impact

Building Psychological Safety and Trust

Define psychological safety in practical workplace terms
Recognize actions that increase or reduce trust
Create conditions where people can raise concerns and ask questions
Encourage ideas, learning, experimentation, and constructive mistakes
Strengthen connection through supportive team behaviours

Strengths, Behaviour, and Team Dynamics

Identify individual strengths and how they contribute to the group
Examine how personal behaviour affects working relationships
Recognize differences in communication and contribution styles
Build greater awareness of how colleagues experience the team
Identify behaviours that support stronger collaboration

Developing Resilience and Adaptability

Explore what resilience and adaptability look like in a team setting
Understand why some discomfort is part of learning and development
Examine how the brain’s capacity to change supports new habits
Identify practical behaviours that help people respond to change
Strengthen habits that support continued individual and team growth

Turning Insight into Team Action

Identify specific opportunities to improve team cohesion
Translate workshop insights into practical workplace behaviours
Establish individual commitments for strengthening the team
Develop shared actions the team can implement together
Determine practical next steps for maintaining momentum

Format and Delivery

This session uses a highly interactive approach that combines facilitated discussion, workplace reflection, hands-on experiential exercises, creative modelling activities (Play-Doh Power Solutions), and team problem-solving. Participants learn through doing, discussing, and applying the concepts to their own workplace experiences. This course is offered in a one-day (6-hour) format.

Customization

All of our instructor-led training programs can be customized to meet your organization’s specific goals, industry challenges, and team dynamics. Whether you’re looking to include real workplace examples, tailor the content to your sector, or integrate internal processes and terminology, we work closely with you to create a relevant and impactful learning experience. We also offer flexibility in course length—sessions can be adapted into shorter overviews or expanded into multi-day workshops based on your team’s availability and learning objectives.

TB5397