Mastering Influence and Persuasion at Work

Practical tools to strengthen your influence skills

6-Hour Course (One-Day)

On-Site & Virtual

6 –

20 Participants from your Organization

Course Description

Mastering Influence and Persuasion at Work equips professionals with the strategies and confidence to gain support, build trust, and guide others toward positive outcomes. Participants will learn how to balance logic, emotion, and credibility in their communication, while adapting approaches to suit different people and situations. This course provides practical techniques for influencing without authority and using persuasion effectively in everyday workplace interactions.

Who Will Benefit

Professionals who want to strengthen their communication impact
Leaders and managers aiming to inspire and motivate their teams
Employees seeking to build credibility and trust in the workplace
Team members who must gain buy-in from colleagues and stakeholders
Anyone looking to improve influence without formal authority

Learning Objectives

Understand the foundations of influence and persuasion
Recognize the role of credibility, trust, and authenticity
Apply practical strategies for gaining support and buy-in
Adapt influence techniques to different personalities and contexts
Use persuasion ethically to build strong workplace relationships

Content Overview

Foundations of Influence and Persuasion

The difference between influence and manipulation
Building trust and credibility
Understanding emotional, logical, and ethical appeals

Strategies for Workplace Influence

Tailoring your message to your audience
Overcoming resistance and objections
Communicating with confidence and clarity

Persuasion in Action

Using storytelling and examples to strengthen your message
Applying influence techniques in meetings and negotiations
Recognizing verbal and non-verbal cues

Influence Without Authority

Building networks and alliances
Gaining support from peers and superiors
Encouraging collaboration and shared goals

Format and Delivery

This interactive workshop blends instructor-led discussion, practical exercises, and real-world case studies. Participants will engage in group activities, role plays, and guided practice to develop skills they can immediately apply in their workplace. This course is offered in a one-day (6-hour) format but can be extended to a two-day (12-hour) format.

Customization

All of our instructor-led training programs can be customized to meet your organization’s specific goals, industry challenges, and team dynamics. Whether you’re looking to include real workplace examples, tailor the content to your sector, or integrate internal processes and terminology, we work closely with you to create a relevant and impactful learning experience. We also offer flexibility in course length—sessions can be adapted into shorter overviews or expanded into multi-day workshops based on your team’s availability and learning objectives.

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