Team Leader Development

Build Strong Leadership Habits from Day One

6-Hour Course (One-Day)

On-Site, Virtual, or Hybrid

6 –

20 Participants from your Organization

Course Description

Team Leader Development is a practical, skills-focused training program designed to prepare new and emerging leaders for success in supervisory roles. Participants will gain essential tools to manage day-to-day responsibilities, lead teams effectively, handle performance issues, and build confidence in their leadership approach. The course combines leadership strategies, communication techniques, and hands-on exercises to support a smooth transition into leadership.

Who Will Benefit

New or soon-to-be team leads and supervisors
Employees preparing for a leadership role
Frontline managers looking to strengthen core skills
Leads responsible for performance coaching
Staff who supervise peers or former co-workers
Organizations developing internal leadership pipelines

Learning Objectives

Build foundational leadership and supervisory skills
Communicate with confidence and clarity
Address performance and behaviour issues professionally
Understand how to motivate and engage teams
Make decisions and solve problems more effectively
Shift from individual contributor to team leader mindset

Content Overview

Stepping Into Leadership

Understanding the role of a team leader
Shifting from peer to supervisor
Setting clear expectations

Effective Communication Skills

Active listening and clear messaging
Communicating instructions and feedback
Navigating difficult conversations

Managing Performance and Accountability

Coaching for performance improvement
Addressing underperformance
Conducting one-on-one check-ins

Building Team Engagement

Creating a positive team culture
Recognizing contributions
Encouraging collaboration and accountability

Problem Solving and Decision Making

Tools for evaluating and addressing issues
Making decisions with team impact in mind
Managing competing priorities

Leading with Confidence

Building credibility and trust
Adapting leadership styles
Self-awareness and emotional control

Format and Delivery

This instructor-led course is available in-person or virtually. It includes real-world case studies, group discussion, skills practice, and opportunities for self-assessment. Participants will leave with actionable strategies to apply immediately on the job. This course is offered in a one-day (6-hour) format.

Customization

All of our instructor-led training programs can be customized to meet your organization’s specific goals, industry challenges, and team dynamics. Whether you’re looking to include real workplace examples, tailor the content to your sector, or integrate internal processes and terminology, we work closely with you to create a relevant and impactful learning experience. We also offer flexibility in course length—sessions can be adapted into shorter overviews or expanded into multi-day workshops based on your team’s availability and learning objectives.