Workplace Coaching Techniques

Build Coaching Confidence and Support Employee Growth

6-Hour Course (One-Day)

On-Site, Virtual, or Hybrid

6 –

20 Participants from your Organization

Course Description

Workplace Coaching Techniques is an interactive training program that helps leaders, supervisors, and team leads develop coaching skills to enhance employee performance and engagement. Participants will learn how to initiate meaningful coaching conversations, provide constructive feedback, and support employees in achieving their potential. The course focuses on real-world application with strategies that drive individual growth and team productivity.

Who Will Benefit

New and experienced supervisors
Team leaders and project managers
HR professionals involved in performance development
Anyone responsible for employee feedback or mentoring
Managers supporting staff growth and accountability

Learning Objectives

Use proven coaching methods to guide employee development
Prepare for coaching sessions using structured models
Deliver feedback that encourages change and improvement
Adapt coaching styles to fit different employee needs
Build employee ownership and accountability through coaching

Content Overview

Foundations of Effective Coaching

Coaching versus managing
Coaching mindset and role clarity
Benefits of coaching at work

Coaching Models and Frameworks

GROW model and other structured approaches
Planning and goal setting for coaching sessions
Creating developmental action plans

Communication Skills for Coaching

Asking powerful questions
Active listening and clarifying techniques
Providing clear and motivating feedback

Addressing Performance Challenges

Coaching underperformance constructively
Balancing support with accountability
Managing emotional responses

Coaching Practice and Application

Role-playing realistic coaching conversations
Practicing feedback delivery
Peer and instructor feedback

Format and Delivery

This is a live, instructor-led training session that can be delivered in person or virtually. The course uses practical tools, role-play exercises, and facilitated discussion to build real coaching confidence. Participants will leave with a coaching plan they can apply directly with team members. This course is offered in a one-day (6-hour) format.

Customization

All of our instructor-led training programs can be customized to meet your organization’s specific goals, industry challenges, and team dynamics. Whether you’re looking to include real workplace examples, tailor the content to your sector, or integrate internal processes and terminology, we work closely with you to create a relevant and impactful learning experience. We also offer flexibility in course length—sessions can be adapted into shorter overviews or expanded into multi-day workshops based on your team’s availability and learning objectives.