Christine Pohlkamp

Christine Pohlkamp is a professional trainer with extensive experience working across both the public and private sectors. She delivers workshops on a wide range of subjects including customer service, behavioural interviewing, supervisory development, performance management, change management, time management, appraisals, and motivation.

Her programs are built using experiential design standards combined with accelerated learning principles, ensuring sessions are interactive, research-based, and directly applicable to real workplace situations. Christine’s facilitation style emphasizes practical relevance, and she has a strong reputation for tailoring content to organizational needs.

Christine quickly builds rapport with participants, encouraging engagement and collaboration. She also integrates auditing tools and self-assessment methods to help organizations evaluate communication effectiveness and learning outcomes.

Her background spans industries such as manufacturing, energy management, government, tourism, law enforcement, telecommunications, and technology. Alongside workshop facilitation, Christine provides subject matter expertise by supporting organizations with ROI evaluation, leadership guides, customer service strategies, interview tools, performance management systems, and time studies.

She holds a Diploma in Adult Education from St. Francis Xavier University and a Diploma in Equine Studies from the University of Guelph.

Courses Facilitated

This engaging course on achieving work-life balance helps professionals manage priorities, reduce burnout, and build habits for lasting well-being and workplace success.
The Adaptive Leadership Workshop helps professionals lead through complexity and change with confidence. Gain the tools to influence others, communicate effectively, and build adaptive teams.
This training in Behavioural Interview Techniques teaches managers and HR professionals how to structure interviews, ask the right questions, and evaluate candidates effectively to make better hiring decisions.
This interactive course helps employees deliver outstanding service through empathy, communication, and professionalism. Learn to handle challenges, build rapport, and strengthen customer relationships.
Learn to express ideas clearly, listen actively, and respond confidently in any professional setting with our Clear Workplace Communication course.
This course helps municipal employees strengthen communication, handle difficult interactions, and deliver professional, citizen-focused service in every situation.
This course on Effective Delegation Skills helps leaders and managers assign tasks with clarity, build accountability, and strengthen team performance while freeing time for strategic priorities.
The Effective Team Building Workshop helps teams boost communication, trust, and performance through interactive exercises and collaboration strategies that create lasting results in any workplace.
This course on effective time management skills helps professionals manage competing demands, reduce procrastination, and create sustainable work habits for lasting productivity.
The Equine Team Building Experience helps teams enhance trust, communication, and collaboration through powerful, hands-on activities with horses — no riding experience required.
This course teaches practical strategies to deliver exceptional customer service. Participants learn to manage challenges, build relationships, and ensure consistent excellence in every interaction.
Getting the Most from Performance Reviews helps employees prepare for evaluations, communicate achievements, respond to feedback, and support ongoing development.
Gain confidence and tools for managing tough conversations with professionalism and empathy. Learn how to reduce tension, defuse conflict, and stay focused on outcomes.
Discover how MBTI insights improve communication, trust, and teamwork. This engaging workshop helps teams understand personality differences and build stronger, more collaborative relationships.
Learn how to prepare and lead workplace meetings that stay focused, encourage useful participation, support sound decisions, and conclude with clear responsibilities, deadlines, and next steps.
This course helps first-time managers and supervisors develop the leadership, communication, and performance management skills needed to lead teams with confidence.
Thinking Fast, Speaking Clearly builds confidence for spontaneous speaking. Learn to think fast, stay calm, and deliver clear, structured messages without preparation.
This course builds Workplace Performance Management Skills to help managers set expectations, deliver feedback, and resolve performance issues for stronger team results.
Workplace Priority Management Training provides tools to balance urgent and important tasks, reduce stress, and improve decision-making. Participants leave with strategies to stay focused and aligned with organizational goals.
Workplace Time Management Techniques helps employees and leaders build better habits, prioritize tasks effectively, and overcome procrastination for long-term productivity.